Support Center

How can we help?

Documentation, troubleshooting, and direct support for all Soloflow products.

Status
All systems operational
Response time
Within 48 hours
Refund policy
7 days, no questions
Contact
soloflow.io@proton.me

Get in touch

Can't find what you need? Send us an email. We reply within 48 hours — usually faster. For refund requests, mention your Whop order ID.

Product Documentation

Guides and references for each Soloflow product.

Stream Deck Plugin

n8n Workflow Controller

Control, monitor and command your n8n automation infrastructure from Stream Deck hardware buttons.

n8n Workflows

Automation Toolkit

Ready-to-deploy n8n workflow templates. Import, configure credentials, and start automating.

Frequently Asked Questions

Quick answers to common questions.

How do I get my download after purchase? +
Instant access via Whop after payment. Log in to your Whop account at whop.com and navigate to your purchases — the download link and setup documentation are there immediately. You should also receive an email confirmation from Whop.
How do I install the n8n Workflow Controller plugin? +
Download the plugin from the Elgato Marketplace or from your Whop purchase. Double-click the .streamDeckPlugin file — the Stream Deck app installs it automatically. Then drag any action onto a button and open the Property Inspector to configure your n8n Base URL and API Key in Global Settings.
Where do I find my n8n API Key and Workflow ID? +
API Key: In your n8n instance, go to Settings → API → Create API Key. Copy the full key — it's only shown once.

Workflow ID: Open a workflow in n8n. The ID is visible in the URL: your-n8n.com/workflow/abc123xyz. Copy everything after /workflow/.
The plugin can't connect to my n8n instance. What should I check? +
Check in this order:

1. Base URL has no trailing slash — correct: https://your-n8n.com
2. The URL is reachable from your machine (open it in a browser)
3. Your API Key is valid — generate a new one in n8n if unsure
4. Your n8n version supports /api/v1 (requires n8n v0.188+)

If your n8n runs behind a VPN or firewall, the Stream Deck app must be on the same network.
Can I use these workflows on n8n Cloud (not self-hosted)? +
Yes. All n8n workflow templates are compatible with both self-hosted and n8n Cloud instances. For the Stream Deck plugin, use your n8n Cloud URL (e.g. https://yourname.app.n8n.cloud) as the Base URL.
I want a refund. How do I request one? +
We offer a full refund within 7 days of purchase, no questions asked. Email us at soloflow.io@proton.me with your Whop order ID and we'll process it within 24 hours.
Do you offer a Pro version of the Stream Deck plugin? +
Yes. The Free version includes Trigger Workflow, Toggle On/Off, Execution Counter, Status Monitor, Instance Health, Add Node, and Canvas Shortcut. The Pro version adds advanced actions: Workflow Browser (dial control), Data Table Monitor, JSON Display, AI Agent Status, Parameter Prompt, and pre-configured profiles. More details at the Elgato Marketplace listing.